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FAQ | Questions and answers

How do I start using the program?

To do this, you need to download the application or go to the browser and register in the system. 
More details here: https://skyservice.pro/ru/help/start/register/

What devices are supported?

Receipt printers with ESC / POS protocol, Fiscal registrars: https://support.skyservice.pro/en/s-kakimi-fiskalnymi-registratorami-rabotaet-skyservice/
Barcode scanners with the “Keyboard” input method, licensed scales CAS and PromPrylad.

I want to try before paying

After registration, you have access to 14 days of a free trial period.

Where can I get acquainted with the program?

https://support.skyservice.pro

What happens if I do not pay for the program?

The system will block the ability to sell, all other program items are available. 
Your data will be stored for 1 year. 
After that, we reserve the right to delete the account.

How to get in touch with you?

https://skyservice.pro/en/contacts/

How to use the program? Do you have any instructions?

On the site, go to the “Knowledge Base” section.
We also have a channel on Youtube https://www.youtube.com/channel/UCN-ykuvVE7swm1UBhq9fHdQ

What is a POS system? SKYservice POS

Hardware-software complex of tools for organizing accounting at the point of sale

What is a cloud box office? SKYservice POS

Point-of-sale accounting and automation system using drives and computing power of remote servers

Didn’t send SMS with password? SKYservice POS

Try restarting your phone and using password recovery.

Why the technical map is not debited or is debited incorrectly SKYservice POS

The cost of goods (ingredients) cannot be 0, set the cost price to be at least 0.001 kopecks, also indicate the net goods.

How can I pay? SKYservice POS

We accept bank transfers, Visa and MasterCard cards, payments via WebMoney, Yandex.Money, QIWI payment terminals, and other payment methods exist. 
We conclude an agreement with legal entities and monthly provide documents for accounting.



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